Privacy Policy

Effective Date: 02012026
Last Updated: 02012026

Welcome to Furtrieve Community (“Furtrieve,” “we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our mobile application, website, and services (the “Platform”) designed to help pet lovers connect romantically or socially, and build meaningful relationships through their shared love of animals.

By accessing or using Furtrieve Community, you agree to the collection and use of your information as described in this Privacy Policy. If you do not agree, please do not use our services.

1. Information We Collect

We collect the following types of personal information:

1. Information You Provide

• Account Information: Full name, username, password, email, phone number, city, gender identity, pet information, and dating preferences.
• Profile Content: Photos, bios, pet photos, pet preferences, interests, and other personal content you upload or share.
• Communications: Messages sent through the app, chat logs, or contact forms.
• Payment Information: Billing and transaction details (if you purchase premium services), processed securely via third-party payment providers.

1. Information Collected Automatically

• Device Information: IP address, device type, OS, mobile ID, app version.
• Usage Data: Date/time of visits, features used, interaction logs, errors, and clickstream data.
• Location Data: Approximate or precise location (with your consent) for matchmaking and safety features.

1. Information from Third Parties

• Social media account data (if you sign up or share via Facebook, Apple, or Google).
• Data from verification services, background checks (if applicable), and analytics providers.

2. How We Use Your Information

We use your information to:

• Create, manage, and personalize your account;
• Match you with compatible users based on preferences and location;
• Facilitate communication between users;
• Provide customer support and respond to inquiries;
• Send transactional or promotional communications;
• Enforce our Terms of Use and prevent fraud or abuse;
• Conduct research, surveys, and analytics to improve the Platform;
• Comply with legal obligations.

3. Sharing of Information

We may share your information as follows:

• With other Users: Profile information (excluding email/phone unless you disclose it yourself).
• Service Providers: Hosting, analytics, messaging, payment processing, and fraud prevention.
• Affiliates: Within our corporate family for internal business operations.
• Legal Compliance: To comply with subpoenas, court orders, law enforcement requests, or applicable law.
• Business Transfers: In connection with a merger, sale, financing, or acquisition of our company.

We do not sell your personal information to third parties.

4. Data Retention

We retain your personal information for as long as necessary to:

• Provide the services you requested;
• Comply with our legal obligations;
• Enforce our Terms of Use.

You may delete your account at any time, and we will remove or anonymize your data as required by law, unless retention is necessary for legal or security reasons.

5. Your Rights and Choices

Depending on your state of residence (e.g., CA, CO, VA, CT, UT), you may have the right to:

• Access the personal data we hold about you;
• Correct inaccurate or incomplete personal data;
• Delete your personal data;
• Opt-out of targeted advertising or profiling;
• Receive a copy of your data in a portable format;
• Withdraw consent where applicable.

To exercise your rights, contact us at info@furtrieve.com. We will verify your identity and respond within the timeframe required by applicable law.

6. Cookies and Tracking Technologies

We and our partners use cookies and similar technologies to:

• Authenticate sessions;
• Understand user behavior;
• Serve personalized content or ads.

You may control cookies through your browser or mobile settings but disabling them may limit functionality.

7. Security

We implement industry-standard measures to protect your information, including:

• Encrypted storage of sensitive data;
• Secure HTTPS communications;
• Access controls and monitoring.

However, no system is 100% secure. Use strong passwords and be cautious when sharing personal data with others.

8. Children’s Privacy

Furtrieve Community is intended for adults 18 and older. We do not knowingly collect data from anyone under 18. If you believe we have mistakenly collected such information, please contact us immediately.

9. Third-Party Links

The Platform may contain links to third-party sites or services. We are not responsible for their content or privacy practices. Review their policies before providing any personal data.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If changes are material, we will notify you via email, app notification, or in-app notice. Continued use of the Platform after such updates constitutes your acceptance.

11. Contact Us

If you have any questions, requests, or concerns about this Privacy Policy or our privacy practices, you may contact us at:

Furtrieve Community
Email: privacy@furtrieve.com
Mailing Address:9783 East 116^th #67 Fishers, IN 46037
Phone: 317.325.8010

📌 Note for California Residents:

Under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), California residents may also designate an authorized agent to make requests on their behalf. For full details, visit our CCPA rights page.